Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how jilimaam ("jilimaam," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") who access or use the jilimaam online gaming platform available at https://jilimaam.vip and all related services (collectively, the "Platform").

jilimaam is committed to protecting the privacy and personal data of all Filipino players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account or using the Platform, you consent to the collection and processing of your personal data as described in this Policy.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Data We Collect

jilimaam collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or legal compliance, and only with your explicit consent where required.

3. How We Collect Data

jilimaam collects your personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
• Automated technologies: When you browse or use the Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: We may receive data from payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud prevention services, and analytics partners — all of whom are bound by confidentiality obligations.
• Publicly available sources: In limited circumstances, we may verify information against publicly available Philippine government databases for KYC and anti-money laundering compliance purposes.

4. Purpose of Processing

jilimaam processes your personal data for the following lawful purposes:

• Account management: To create, maintain, and administer your jilimaam account, including identity verification and age confirmation (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver customer support.
• Legal and regulatory compliance: To comply with the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and applicable PAGCOR regulations, including mandatory record-keeping and reporting obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
• Responsible gaming: To monitor gaming behavior, enforce deposit and session limits, and identify players who may need support.
• Marketing and promotions: To send you relevant offers, bonuses, and updates — but only where you have provided consent or where we have a legitimate interest. You may opt out at any time.
• Platform improvement: To analyze usage patterns, fix technical issues, and enhance the overall jilimaam experience for Filipino players.

5. Sharing Your Data

jilimaam does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: We engage trusted third-party vendors (payment processors, KYC providers, cloud hosting, analytics) who process data on our behalf under strict data processing agreements.
• Regulatory authorities: We may disclose data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government agencies when required by law or court order.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections.
• Protection of rights: We may disclose data where necessary to enforce our Terms & Conditions, protect the rights and safety of jilimaam, our players, or the public.

All third parties with whom we share data are required to handle it in accordance with the Data Privacy Act of 2012 and applicable data protection standards.

6. Data Retention

jilimaam retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Specifically:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data collected via cookies and logs is retained for up to twelve (12) months, unless a longer period is required for security investigations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

7. Data Security

jilimaam implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilimaam Platform.
• Encrypted storage of sensitive data, including passwords (hashed and salted) and financial information.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Two-factor authentication (2FA) options for player accounts.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a personal data breach that poses a risk to your rights and freedoms, jilimaam will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilimaam:

• Right to be informed: You have the right to know what personal data we collect and how it is processed.
• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days.

9. Cookies & Tracking Technologies

jilimaam uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention systems. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Help us understand how players interact with the Platform so we can improve performance and user experience.
• Preference cookies: Remember your settings and preferences (e.g., language, display options) to personalize your experience.
• Marketing cookies: Used to deliver relevant promotional content. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilimaam Platform. By continuing to use the Platform after being presented with our cookie notice, you consent to our use of non-essential cookies.

10. Minors

The jilimaam Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and take appropriate action.

11. Third-Party Services

The jilimaam Platform may integrate with third-party services such as payment gateways (GCash, PayMaya, BPI, BDO, Metrobank), game content providers, and analytics platforms. These third parties operate under their own privacy policies and data practices, which are independent of jilimaam's Policy.

jilimaam is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform. We only engage third-party providers who demonstrate adequate data protection standards consistent with Philippine law.

12. Policy Changes

jilimaam reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered Players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following the posting of any revised Policy constitutes your acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jilimaam Platform

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.